Return & Refund Policy
At Stackbar, we want you to love your new look. If you aren’t completely satisfied with your purchase, we are happy to help you with a return.
Return Window
You have 30 days from the date of delivery to return your items for a full refund to your original payment method.
Return Conditions
To be eligible for a return, your earrings must be:
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Unworn and unused: For hygiene reasons, we cannot accept earrings that show signs of wear.
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Original Condition: Items must be returned in their original packaging (including box(es).
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Complete Sets: If you purchased a pair or a stack, all pieces must be returned together.
How to Start a Return
We’ve made the process simple:
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Email us: Send a request to returns@stackbar.com.
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Receive your label: We will provide you with a prepaid return shipping label via email.
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Pack and Ship: Securely package your items and drop them off at the designated carrier location.
Refund Process
Once we receive and inspect your return, we will process your refund immediately. Please allow 5-10 business days for the credit to appear on your bank statement, depending on your financial institution.
Note: Original shipping charges (if any) are non-refundable.
